Privacy Policy

Northwest Consulting is a trading name of Northwest Consulting, a subsidiary of TWBI Limited (Company No. 15384568), registered at Riverside House, River Lane, Saltney, Chester, CH4 8RQ, United Kingdom. We are the data controller for personal data collected through this website.

If you have any questions about this policy, please contact us at [email protected].

We collect the following categories of personal data:

• Contact and enquiry data: name, email address, company name, and message content submitted via our contact form.
• Report download data: first name, last name, email address, and company name submitted when accessing gated research reports.
• Usage data: IP address, browser type, pages visited, and time spent on the site, collected via cookies and analytics tools where you have consented.

We use your personal data for the following purposes:

• To respond to enquiries and arrange discovery calls (legitimate interest / contract performance).
• To provide access to requested research reports (legitimate interest).
• To send relevant marketing communications where you have opted in (consent).
• To improve our website and services (legitimate interest).
• To comply with legal obligations.

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests: responding to enquiries, providing requested content, and improving our services.
• Consent: marketing communications and non-essential cookies.
• Legal obligation: compliance with applicable law.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event for no longer than three years from the date of collection, unless a longer retention period is required by law.

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers who assist us in operating our website and delivering our services (e.g. email delivery, analytics), under appropriate data processing agreements.
• TWBI Limited, our parent company, for group reporting purposes.
• Regulatory authorities where required by law.

We use cookies to improve your experience on our website. You can control your cookie preferences via the consent banner displayed on your first visit. For more information, please see our GDPR Compliance Policy.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate personal data.
• Request erasure of your personal data.
• Object to or restrict processing of your personal data.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at [email protected].

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.